Unless you initiate contact with us, Southern Commerce Bank will never ask you for your personal information via e-mail, text message, or lead you to a 'verification' page.
What To Do Regarding the Target Data Breach
As many of you were shopping over the holidays, we all know now that personal information related to debit and credit cards was stolen from Target stores impacting over 70 million consumers. More specifically, some Southern Commerce Bank cards have been identified as at risk due to this security breach.
As your financial partner, we stand ready to assist in any way possible. Our first priority is to protect our customers from fraud and theft and provide peace of mind knowing that your account is secure. To do that, we have implemented steps at the bank including the following:
- We have flagged all compromised cards to watch for suspicious transactions in our fraud monitoring tools.
- We will be notifying customers if their card was potentially compromised.
- We will be reducing an impacted customer's purchase limit to help minimize risk.
In addition, you’re protected with Visa’s Zero Liability policy, which means you pay nothing for unauthorized purchases on your credit or debit account.
Your peace of mind and protection are important to us. Below are some practical steps you can take:
- Keep a close eye on your bank account
- Regularly monitor transaction activity on your account and report any suspicious activity by visiting your local banking center or calling our Customer Care Center.
- Be extra vigilant against phishers looking to steal additional private information. It often starts with an email and a link to an internet site that looks real, but may be a scam to get you to enter your personal information. Southern Commerce Bank will never ask you for this personal information in an email.
- Sign up for account alerts. When you sign up for this free service (message and data rates may apply), you’ll receive automatic text messages or email alerts based on your selection criteria . This could include:
- Email or password changes.
- Purchases or transactions above a certain dollar amount.
- Low balance alerts.
- Take precautions:
- While identity theft is uncommon, it's always a good idea to regularly check your credit report for incorrect information.
- Consumers are entitled to one free copy of their credit report every year at www.annualcreditreport.com or by calling 1(877) 322-8228.
- Target is also offering one year free credit monitoring on their website.
Please know that we are available to help. If you have questions or concerns, please stop by your nearest branch or call our Customer Care Center at 1-866-868-1919.